OUR PROMISE
You Will Only Pay For Our Design Work When You Are 100% Satisfied With It

Frequently Asked Questions

We sincerely hope you enjoy working with us and want to come back again and again, so we try to provide a fully transparent design service. If you don’t find the answer you're looking for here, click the button below and ask your question in our contact form.

Your branding and marketing materials will be the first point of contact with potential customers. First impressions count - immensely, and you don't get a second chance. Therefore your branding needs to convey the right image. Doing it yourself may not be the best path to take, the last thing you want is to look amateurish at the first impression. A professional design agency will give you the right marketing materials that will send the right message to potential customers about your company and the service you offer.
We start all projects by thoroughly discussing the details of the project with the client. From this discussion we establish the specific requirements, which we call The Brief. We believe that client input is a crucial factor to making the project a success. Once we have established the brief, we begin work on the project by researching ideas. These initial ideas are worked up on the latest Apple Mac computers into design visuals using the latest graphic/web design software. The design visuals are then forwarded onto the client for feedback. We listen carefully to client feedback, offering solutions and advice to any issues that may arise. If any alterations are required, these are made and the amended visual is resubmitted to the client. This process continues until we receive client approval
We design everything from logos to websites and from ebook covers to posters and banners. Please contact us to discuss your project and design requirements.
Sometimes customers do come to us at very short notice, perhaps after having been let down by another agency. We can usually accommodate rush jobs as long as the job is not too big, but this will be subject to a premium charge
Put simply, no - not unless you have the correct software to do that. And why would you anyway - if you need any changes made just contact us and we'll do it for you, if it's a quick change we'll even do it for free.
Copyright for all work transfers to the client as soon as the account has been settled in full. We do, however, reserve the right to use any work for promotional purposes.
Once you approve the final design and make full payment, we will then make all electronic files available to download from cloud storage. For print jobs, you will also receive high resolution PDFs, which can be taken to a printer of your choice.
As we state on our main page we do not want to take your money until you are happy with our design work You pay on delivery - that's it. We take all the risk off your shoulders and this will ensure we provide quality work, on budget and on time.
We accept payment in the form of Bank electronic transfer, Transferwise, Paypal or even cryptocurrency.
Any Other Questions?
Just ask them in our contact form, click the button below.
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